Booking Terms & Conditions

Deposits

Low & Mid Season: A deposit of $200 is required to confirm your booking with the balance payable on check in.

High Season: A deposit of $400 is required to confirm your booking with the balance of payment due 30 days prior to arrival.  

No refund for shortened stays once checked in.

Amendments

All amendments are subject to the availability and applicable pricing at the time the amendment is requested.  Amended dates must be within 6 months of the original dates booked to avoid incurring a $75 administration fee.

Cancellations

All cancelled bookings will attract a $75.00 administration fee.

Low & Mid Season: If a booking is cancelled less than 14 days prior to occupancy there will be no refund of the initial deposit.

High Season:  If a booking is cancelled less than 28 days prior to the arrival date there will be no refund of the initial deposit. Cancellations within 72 hours of the check in date will incur a fee equal to 100% of the total accommodation charge.

(High Season dates – 29/10/15 to 02/11/15, 24/12/15 to 11/01/2016)

General Terms & Conditions

Please read these conditions carefully. Each person signing these conditions (“the Guest”) acknowledges and agrees that these conditions apply and extend to any person (also referred to as “Guest”) occupying or visiting the apartment or complex and/or using the facilities in the complex at the invitation of or with the authority of the Guest.

  1. All accommodation charges must be paid by cash, bank cheque or credit card before occupancy commences.
  2. Where a credit card is not available a $200 cash bond and identification in the form of a Drivers Licence or Passport will be required on check in to cover any damages or charges.
  3. The Guest will be liable for payment of any charges incurred by the Guest together with all replacements and necessary costs for any damage or loss to the apartment and its contents or the Body Corporate property caused by the Guest.
  4. There is a maximum of one car space per 1 & 2 bedroom apartment booking and up to a maximum of 2 car spaces per 3 bedroom apartment booking.
  5. The maximum number of guests included in the tariff is outlined below.  Additional guests are welcome and subject to the maximum number of guests able to be accommodated in any individual apartment will be charged $35 per night for an extra person.  Porta costs can be arranged for a fee of $15 per night: 
    • 1 Bedroom Apartment – Up to 2 guests
    • 2 Bedroom Apartment – Up to 4 guests
    • 3 Bedroom Apartment – Up to 6 guests
  6. Neither the Body Corporate, the Manager nor the apartment owner is liable for any damage or loss of property which the Guest may sustain while on the complex.
  7. The by-laws, rules and regulations of the complex and any reasonable direction of the Manager must be complied with. The apartment must be vacated if after receiving a warning the Guest fails to comply.
  8. There will be no refund when the Guest chooses to depart prior to the scheduled departure date.
  9. The Manager may inspect the apartment at any time with reasonable notice and at any time without notice if the Manager is of the opinion that there has been a breach of these conditions.
  10. Whilst care is taken to ensure that the description of facilities at Ocean Breeze Resort is accurate we cannot be held responsible for any misinterpretation. If any feature or facility is essential to the guest’s requirements we suggest the guest checks this with the reservation staff at time of booking.
  11. The guest authorises the Manager to charge the credit card provided for the booking for any loss, damage, monetary contribution for which the Guest is liable under this document or otherwise.
  12. If the occupancy ends or is terminated, the Guest must immediately vacate the apartment. The Manager is authorised to do whatever is required to enforce the eviction to the Guest and removal of the Guest’s property.
  13. Animals or pets are not to be brought onto the premises, with the exception of guide dogs or assistance dogs.
  14. Our pool and pool area are for the use of in house guests only.
  15. An additional charge of $130.00 will apply for any keys which are lost or damaged.
  16. Properties throughout the Noosa area are continuously being renovated either in the same complex or nearby properties. This is beyond our control and neither the management nor owners can be held accountable for what another owner does in his property. In the event work is being carried out in our building we will endeavour to minimise the disturbance to our guests.
  17. No responsibility will be taken for disturbances or inconveniences coming from neighbouring buildings.
  18. All guests under the age of 18 must be accompanied by a parent/guardian or an individual over the age of 18. We reserve the right to refuse any booking if the legal guardian over 18 cannot provide current photo ID on check in.
  19. The guest agrees to pay the daily rate on an apartment for any downtime on the apartment caused by damage by the guest. (i.e.: Apartment cannot be rented out)
  20. We accept MasterCard and Visa cards with a surcharge of 1.6%. Please be advised that we do not have the facility to accept American Express or Diners Card.
  21. Requests for specific apartments are a REQUEST only and although every effort will be made to meet the request, due to factors out of our control we cannot always guarantee that you will receive the requested apartment.

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What our guests say

"We stayed here primarily for the location, which is in the centre of everything Noosa. All the appointments are quality. Overall it is very good..."
Jo-anne, booking.com

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